Know Where to Go
Making the right choice between a walk-in clinic and the emergency room can save you hours of waiting and ensure you get the most appropriate care.
Visit a Walk-In Clinic For:
Cold & flu symptoms: — cough, sore throat, congestion, mild feverMinor injuries: — small cuts, sprains, minor burnsSkin issues: — rashes, mild allergic reactions, insect bitesUrinary tract infections: — painful urination, frequencyEye & ear infections: — pink eye, swimmer's earPrescription refills: — when you can't reach your family doctorSick notes: — for work or schoolGo to the ER For:
Chest pain or pressure: — especially with shortness of breathSigns of stroke: — sudden numbness, confusion, vision changesSevere bleeding: — that won't stop with pressureDifficulty breathing: — severe asthma attacks, allergic reactionsHigh fever in infants: — under 3 months with fever above 38°CBroken bones: — visible deformity, inability to bear weightLoss of consciousness: — fainting, seizuresA Good Rule of Thumb
If your condition is not life-threatening and developed in the last few days, a walk-in clinic is likely appropriate. If you're experiencing a sudden, severe change in health, go to the ER or call 911.
ProMed Clinics Walk-In Hours
We're open 7 days a week — Monday to Friday 9 AM to 5 PM, Saturday 12 PM to 5 PM, and Sunday 2 PM to 5 PM at 2706 Alta Vista Dr, Ottawa. No appointment needed — just walk in with your valid health card.
