Welcome to ProMed Clinics!
We're glad you've chosen us for your healthcare. Here's everything you need to know for a smooth first visit.
What to Bring
Valid provincial health card (OHIP, MSP, AHCIP, or any Canadian province/territory)Photo ID (driver's licence or passport)List of current medications (including dosages)Brief medical history — any surgeries, chronic conditions, or allergiesReferral letter (if applicable)Out-of-Province Patients
We accept health cards from all Canadian provinces and territories through reciprocal billing — no upfront payment required (except Quebec). Quebec (RAMQ) residents may need to pay upfront and submit for reimbursement through RAMQ.
What to Expect
Arrival: Check in at the front desk with your health cardWait time: Typically 15-30 minutes for walk-insConsultation: Our doctors will assess your concerns thoroughlyFollow-up: You may receive a prescription, requisition for tests, or a referralBooking Options
Walk-in: Just come during our hours (Mon-Fri 9 AM–5 PM, Sat 12–5 PM, Sun 2–5 PM)Online booking: Use our booking system to reserve a specific timePhone: Call 613-288-4707Our Location
ProMed Clinics: 2706 Alta Vista Dr, Ottawa, ON K1V 7T4Free parking available on-site. Easily accessible by OC Transpo.
Becoming a Rostered Patient
If you'd like ongoing care with the same doctor, ask about becoming a rostered patient. Our family physicians accept new patients on an ongoing basis.
